We're Here to Help!

MAKE SURE YOU'RE GETTING THE LATEST UPDATES:

• Chances are very good that we have already sent out important information you need to know! We faithfully send out weekly member updates and periodic announcements via email in an effort to keep our ministers well informed about all things UNTCI. If you aren't getting these, you can sign up or manage your subscription here:   http://office.untci.org/directory/newsletter

CHECK THE F.A.Q.:

• We have a great F.A.Q. (Frequently Asked Questions) section that can be a real help when you have a common question.  We recommend reviewing this information first before contacting the office.  It helps you get a very thorough answer quickly and convieniently.  Please review the F.A.Q. section here:  http://office.untci.org/directory/f-a-q

CONTACT US ONLINE:

• Send a message through the Online Support Center .  A Staff Member checks these inquiries daily Monday - Thursday, 8:00 AM - 2:00 PM Central Time, with the exception of Local School System Holidays (Simple rule of thumb: If the schools are closed, the Administrative Office is closed -  please visit the Events Calendar for exact dates ).  Please allow up to 72 business hours for research and response, depending upon the nature of your request. 
• Scroll to the bottom of any page and look for the blue rectangle entitled "Have Questions?" to find out if a Ministry Volunteer is on duty to assist you via Live Chat. This is a 100% volunteer-driven ministry of The United New Testament Church, International Ministry Association and is available solely based on the availability of the Volunteers who take time out of their lives to make themselves available.
• IMPORTANT: We do not monitor any outgoing email addresses, private messaging, LinkedIn, Facebook or Twitter accounts for support issues.  If you attempt to contact us via any method not described here, we have not received it, and do not know you need help.

CONTACT US BY PHONE:

• The Administrative Office Reception Hours are Monday - Thursday, 8:00 AM - 2:00 PM Central Time, with the exception of Local School System Holidays (Simple rule of thumb: If the schools are closed, the Administrative Office is closed -  please visit the Events Calendar for exact dates ).  We can be reached directly during these hours at 1-800-683-5285. If all the lines are busy, you will be forwarded to Voice Mail. Please leave a detailed message and allow up to 72 business hours for research and response, depending upon the nature of the request. NOTE: You WILL get a faster response if you leave your email address in your message. It is simply a more expedient way to respond to inquiries, and taking advantage of this fact is to your benefit. Thank you!  

CONTACT US BY MAIL:

• The United New Testament Church, International
  Administrative Offices
  30521 Ardmore Avenue
  Ardmore, AL 35739

CONTACT US LOCALLY:

• The United New Testament Church, International has Regional Representatives positioned strategically around the world. Members can always contact your Regional Representative directly and request their assistance with common issues. Find Your Regional Representative here .