SHIPPING POLICY

• UNTCI is a 100% Volunteer Operated Ministry - NO salaries are taken for any of the work you see here. We give freely of our time because we believe in and support your right & responsibility to minister the Gospel of Christ.
• Membership Packages are processed during the week and shipped out each Friday, in the order they were received.  Please allow 3 - 5 weeks for delivery from the date of your submission.  
• A real person makes a hardcopy file based on the information you provide in your Membership Database Record here:  http://office.untci.org/members/update-my-record It is your responsibility to ensure this information remains up-to-date.  (You will be redirected here after your Membership submission has been completed.) 
• We do not accept any responsibility for inacurate information provided.
• If there is no photo on file, you do not receive a Photo ID with your membership package (Voting Memberships only). Ensure you have uploaded your photo for your ID here:  http://office.untci.org/members/update-my-record  If there is not a photo uploaded to your Ministry Database Record, we will assume you do not want a Photo ID.
• We do *not* re-ship for free if *you* make a mistake entering your information in your Membership Database Record. We will need you to chip in for additional shipping & the additional time it takes to correct the mistake if this happens.
• We *do* reship for free if *we* make a mistake. If we make a mistake, we want to make it right, right away.
• Just talk to us - we can always work things out if something goes wrong. We want you to have what you need to serve Christ right where you are, bottom line.