Shipping Policy

• UNTCI is a 100% Volunteer Operated Ministry - NO salaries are taken for any of the work you see here. We give freely of our time because we believe in and support your right & responsibility to minister the Gospel of Christ.
• Membership Packages are processed during the week and shipped out each Friday, in the order they were received.  Please allow 3 - 5 weeks for delivery from the date of your submission.  
• You will receive an automated email notification from our in-house USPS postage vendor, Stamps.com once your Membership Package has shipped. This will be sent to the email address you provide during sign up / renewal. 
• There is no need to call & inquire about your package unless it has been longer than 6 weeks since your Membership submission. If it has been longer than 6 weeks (not including Holidays), please Contact Us so we can find out what happened & make it right, right away. 
• We do not accept any responsibility for inacurate information provided.
• A real person makes a hardcopy file based on the information you provide in your Membership Database Record here:  http://office.untci.org/members/update-my-record It is your responsibility to ensure this information remains up-to-date.  (You will be redirected here after your Membership submission has been completed.) 
• If there is no photo on file, you do not receive a Photo ID with your membership package (Photo IDs are provided for Voting Memberships and above only). Ensure you have uploaded your photo for your ID here:  http://office.untci.org/members/update-my-record  (You will be redirected here after your Membership submission has been completed.) If there is not a photo uploaded to your Ministry Database Record, we will assume you do not want a Photo ID.
• We do *not* make corrections and re-ship for free if *you* make a mistake entering your information in your Membership Database Record. We will need you to chip in for additional shipping & the additional time it takes to correct the mistake if this happens.
• We *do* reship for free if *we* make a mistake. If we make a mistake, we want to make it right, right away.
• If something happens, just talk to us - we can always work things out if something goes wrong. We want you to have what you need to serve Christ right where you are, bottom line.

If another believer sins against you, go privately and point out the offense. If the other person listens and confesses it, you have won that person back. ~ Matthew 18:15